Introduction
Welcome to Kharmiley Tours and Travels' Privacy Policy. This policy describes how we collect, use, and process your personal data when you use our services, including our website and travel booking services across India, Nepal, and Bhutan.
By using our services, you agree to the terms of this Privacy Policy and consent to our collection, use, and sharing of your information as described below.
Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (Name, email address, phone number, etc.)
- Booking information (travel dates, destinations, preferences)
- Payment information (credit/debit card details, billing address)
- Passport and identification documents for travel purposes
- Communications with us (customer support messages, feedback)
We also automatically collect certain information when you visit our website:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, referring website)
- Cookies and similar technologies data
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our services
- To process your travel bookings and arrangements
- To communicate with you about bookings, updates, and promotional offers
- To personalize your experience and provide content tailored to your interests
- To analyze how our services are used and measure their effectiveness
- To detect, prevent, and address technical issues and fraud
Google AdSense
Our website uses Google AdSense, a service for including advertisements by Google Inc. Google AdSense uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. Google AdSense also uses web beacons (invisible images). Through these web beacons, information such as visitor traffic on these pages can be evaluated.
The information generated by cookies and web beacons about your use of this website (including your IP address) and delivery of advertising formats will be transmitted to and stored by Google on servers in the United States. This information may be passed on by Google to contracting parties of Google. However, Google will not merge your IP address with other data stored by you.
You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Data Sharing and Disclosure
We may share your information with:
- Travel service providers (hotels, airlines, tour guides) to fulfill your bookings
- Payment processors to complete transactions
- Legal authorities when required by law or to protect our rights
- Third-party service providers who assist in our operations
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and secure servers.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request erasure of your personal data
- Object to processing of your personal data
- Data portability (receive your data in a structured format)
- Withdraw consent at any time where we rely on consent to process your data
To exercise any of these rights, please contact us using the details provided in the Contact section.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Kharmiley Tours and Travels
Namchi, Sikkim, India
Email: privacy@kharmileytours.com
Phone: +91 XXXXX XXXXX